FAQ
The Most Frequently Asked Questions
if you don't find the answer you're looking for, send us an email.
I use professional quality acrylic paints and varnish with UV protection. I take time to prep each surface to make it archival. These steps protect against fading, add longevity to the artwork, and professional products allow for a more vibrant painting.
Yes, paintings are on canvas or cradled board that's wired and ready to hang. There could be the occasional time when I release works on paper or flat panel which need to be framed - but that would be clearly stated in the listing.
Yes. Send the name or screenshot of the painting you'd like to view, along with photos of your space (including wall and surrounding décor/furniture) to .
Take one photo directly in front of the wall and another from an angle. Please provide the width of a nearby piece of furniture or object.
I'll mock-up the painting onto the wall so you can preview it in your room.
An easy way is to join my insiders circle where you'll receive studio updates and early access to new collections.
Prices on this website are listed in Canadian dollars.
No. By purchasing artwork, you are not purchasing the copyright. Even if you physically possess the original, the creator (artist) retains copyright and reproduction rights. You may not reproduce or make copies of the artwork.
Paintings can be lightly wiped with a dry soft cloth or damp cloth when needed. They have been varnished to be safe for this type of cleaning. Basic care and hanging recommendations will be included in the shipment with your art.
Shipping
Each painting is packed with care to ensure the best chance of arriving in your hands safely. That said, here are some common questions about shipping:
How long until my shipment arrives?
Paintings are packaged and shipped within 1 week of purchase, given that they're varnished and dry. Larger works may take longer if they require custom-built packaging. Paintings are shipped from Kelowna, BC, Canada.
Shipping times - Canada
Paintings: After packaging, 1-7 business days depending on your location. Shipped with a tracking ID.
Prints: Made-to-order, these take 2-4 weeks depending on production times and your location.
Shipping times - International
Paintings: After packaging, typically 1 week to the US and up to 3 weeks to other countries, given no border delays. Shipped with a tracking ID.
Prints: Made-to-order and take 2-4 weeks to the US and 2-6 weeks to countries outside North America.
How much will it cost to ship?
Shipping rates are calculated at checkout. To view a rate before purchasing, add an item to the cart, view cart, and then add your address to calculate.
Rates are shown in Canadian dollars. To convert to your local currency, use Google's Currency Converter.
Are there duties?
Artwork is shipped from Canada. Duty may or may not apply to international orders, and is the responsibility of the purchaser. Duty is paid upon receipt of the shipment. Please refer to your country's guidelines before placing an order.
Is the artwork insured?
Once artwork arrives at your home, it's up to you to insure it under your home policy. If artwork is damaged upon arrival, please contact me immediately and email photos of the damage. We will work out a solution at that time.
Return Policy
I want you to love your new painting!
If for any reason, you're not satisfied, reach out to us. Paintings purchased on this website can be returned for a refund within 30 days of delivery.
Exceptions / not returnable
- paintings purchased during a charitable giving campaign or 3rd party event such as an art fair (as commissions have been paid). An exchange can be made instead.
- paintings purchased through a 3rd party shop or website. See their return policy.
- print products (they are made-to-order and cannot be returned)
Shipping
You will be responsible for return shipping fees, and must re-pack the item with care and return in original packaging to ensure safe arrival. A trackable shipping method must be used.